Gensure Equipment Insurance prides itself on providing an excellent claims service.
Phone for claims 24/7, 365 Days a Year on:
Or email claim to: claimsnoticeaustralia@bhspecialty.com
We’ve streamlined our claims process to reduce complexity and get you back to business faster.
Our dedicated claims team is here to guide you every step of the way, ensuring your claim is handled with care and urgency.
We believe in clear communication and fairness throughout the claims process. You’ll always know what’s happening and what to expect.
We know that the true value of insurance is realised at the time of a claim, which is why we are committed to making the process as smooth and stress-free as possible.
Reach out as soon as possible to start your claim.
Our team will help you gather the required information to assess your claim.
We’ll manage the process and keep you informed every step of the way.
Never admit liability for a claim against you, even if you think you are at fault. To do so could result in the Insurer reducing or denying your claim.
Do not repair or replace damaged property without the Insurance Company’s consent, except for temporary emergency repairs.
You must, wherever possible, minimise further loss or damage and secure the premises. You may need to engage an overnight security guard to protect remaining or undamaged goods if the premises cannot be secured immediately.
Always retain damaged property for inspection if necessary.
Please report malicious damage, vandalism, theft or lost property to the police and obtain a police report or report number.
Motor vehicle accidents should be reported to the police if appropriate and in accordance with current regulations and in any event when one or more people have been injured.
For all common plant and equipment damage or loss, lodge insurance claim online or call us 24/7/365 on 1300 021 415.
Protect your equipment investment with insurance that works for you. Get an instant quote online and secure your coverage in minutes.